Integral quality management of IQM in Vodice

first_imgAs of this year, the Tourist Board of the city of Vodice has launched the IQM project, ie Integral Quality Management in the destination. With the partnership of the City of Vodice, and Feel IQM Đurđica Šimičić and Interligo Anamarija Ciccarelli, the first phase of the project is underway – research of opinions of all stakeholders in tourism in Vodice, and guests staying in Vodice and using the services of various project stakeholders. years in several phases.IQM – is a systematic integrated quality management in the destination. The goal of IQM Vodice is the harmonization of quality standards between stakeholders in the destination’s tourism, the equalization of the quality of business of all participants and the encouragement of excellence. Prerequisites for the implementation of IQM in the destination are: a number of successful projects in the destination, which are the basis for above standard quality, quality communication and desire for progress in the destination among all levels of management, the existence of strategic development documents and interest in quality synergy.Therefore, now and in the next period until the end of August, informants of TZ Vodice will visit stakeholders (residents, renters, agencies, hoteliers, camps, restaurateurs, souvenir shops, shops, wellness) with surveys and from TZ Vodice ask everyone to participate in the project – because your opinion is important to us. “With this project we want to make a qualitative step forward in all segments of the tourist product of Vodice, where mutual communication and participation of all stakeholders in the project is most important. In accordance with the Tourism Development Strategy of the City of Vodice, the IQM project is a logical continuation of the implementation of the set goals in terms of improving quality, competitiveness, tourist satisfaction and quality of life in the destination, “he said. Anita Franin Pečarica from the Tourist Board of the city of VodiceQuality management in the destination has the role of uniting as many entities as possible, which makes the project better and more comprehensive. Quality strengthens public-private partnership, measures the elements of sustainable development and responsible tourism. Joint cooperation, synergy in destinations, communication and incentives for quality will make Croatian tourism more competitive, stronger and of better quality, and one of the goals is to systematically address the challenges in the destination. “There are several phases of implementation of integrated quality management in IQM Vodice. At the beginning of the project, the initial state of quality in the destination is examined, the awareness of the participants in the destination about the importance and aspiration of excellence, potential partners in the destination are invited. After that, standards are set that adapt to the destination specifics. The phase of coordination and informing the public about the expected quality standards follows, respecting the specifics and diversity of potential stakeholders in the community. Educational programs raise awareness of the importance of quality and the way of implementing qualitative elements in business. A book of standards is prepared, which is harmonized in each phase with the needs and possibilities of stakeholders, trends in tourism and the expectations of the guest. The implementation phase follows, initially with the following partners: private renters, hotels, restaurants, wellness centers, travel agencies, camps, shops, souvenir shops, taxi companies, utility company, etc. In the implementation control phase, the satisfaction of project participants and guests is measured. who visited the destination, with a strong emphasis on continuous progress and innovation, continuous improvement, in accordance with the needs and trends in tourism. ” conclude the authors of the project, Đurđica Šimičić and Anamarija Cicarelli.last_img read more

Pellegrini not giving up on title

first_img The Chilean said: “I think the team knows perfectly what they have to do. “We lost that game but we have still to play six games more and we will fight to the end to win the title. “If we don’t do it, it is because Liverpool will win their four games, but I don’t think some things change after the game on Sunday. “Of course, the fans believe that we can do it. “The two games postponed – if we win both we are just one point behind Liverpool. “If you don’t believe (when you are) just one point behind the leader, nobody can believe anything. “We have had a very good season so far and we hope we finish in the last six games in the same way.” City’s title destiny may be out of their hands but they will look to apply pressure as they play the first of their games in hand at home to bottom side Sunderland on Wednesday. Pellegrini insists little has changed as a result of Sunday’s defeat to leaders Liverpool. The loss left third-placed City trailing the Reds by seven points and Chelsea by five but, with two games in hand, Pellegrini claims the battle could still be too close to call. Manchester City manager Manuel Pellegrini is convinced his side are still firmly in the Barclays Premier League title race. “The important thing is that we win our games,” Pellegrini said. “We can do nothing about the other teams but we can do a lot of things here. “That is why I am sure the players know exactly what they have to do and we will try to start winning one of the two games postponed so both teams, Chelsea and Liverpool, must feel we are only three or four points behind them with one game also to play at the end of the season.” City will be without key midfielder Yaya Toure, who limped off just 19 minutes into Sunday’s game with a leg injury and will be out for 10 days to a fortnight. That means he could also miss matches against West Brom and Crystal Palace but the problem does not appear as bad as first feared. Vincent Kompany and top scorer Sergio Aguero, who made his comeback at the weekend after five games out with a hamstring injury, are both fit. Meanwhile, Sunderland head coach Gus Poyet has admitted he would willingly swap places with arch-rivals Newcastle as he attempts to drag the club back from the brink of relegation. The Black Cats head into a daunting visit to the Etihad Stadium knowing their Barclays Premier League destiny could be all but decided if they emerge with a sixth successive defeat with seven points currently separating them from safety. Poyet admitted after Saturday’s 1-0 home reverse at the hands of high-flying Everton that a root and branch review of the club is required if it is to ever release itself from a seemingly perennial tailspin which is sucking it back towards the Football League. And he has cast an envious eye along the road to Newcastle, where counterpart Alan Pardew finds himself entrenched in a battle to win over his club’s fans despite the Magpies sitting ninth in the table. Asked to characterise the challenge of managing in the north-east, Poyet said: “The most important part, which is the fans, they love it, they love football and they are desperate to do well. “Go across the river and go to Newcastle – they are in an unbelievable situation in the table and there is a nightmare. “Can we change over? Because that is a great problem to have, to be ninth? “Why? Because it’s that drive to get better all the time and to be always on top and it doesn’t matter how many games you have won in the past because you need to win the next. “That part of football, I love it because it’s the best way to do it, to try to get better all the time. “In terms of mentality for me, it’s perfect, the north-east. It’s always better if you finish ninth instead of 10th, and I am like that. “The problem is at the moment it is so bad that it’s not enjoyable, so the idea is to make sure that we don’t put ourselves in this situation anymore. “It doesn’t matter who is the manager, I am talking about the club now, the club itself.” Full-back Phil Bardsley will miss the trip through suspension after collecting his 10th booking of the season against Everton. Midfielder Liam Bridcutt will also be absent because of a personal issue, while striker Steve Fletcher (ankle) is unlikely to play again this season and goalkeeper Keiren Westwood continues his recovery from a shoulder injury. Press Associationlast_img read more

Local Coaches in CAF License ‘A’ Training

first_imgTwenty two coaches drawn from various leagues in the country are currently attending the Confederation of African Football ‘A’ License coaching course, which started on Monday, June 1 at the headquarters of the Liberia Football Association in Monrovia.The LFA is underwriting the full cost of the course, CAF Education Officer and Coaching Instructor Francis Tamba said.Coach Tamba and another CAF Coaching Instructor and LFA technical director Henry Brown and coach are conducting the month-long seminar.Former national team coach, Kaetu Smith, who is serving as Deputy Technical Director at the LFA, is assisting the duo but will be climaxed with a test to be conducted by an expatriate.The course has been divided into two parts, with the first scheduled from June 1-26, and the second tentatively scheduled the last week of June or early July.Entry requirements for the course are: CAF License ‘B’ holders or its equivalent with two years’ post-graduate practice. Other licenses from accepted confederations that are equal to CAF License ‘B’ will also be considered, Tamba said.The CAF A License is the highest coaching qualification on the continent and that is meant to develop the game to higher heights after a successful Licenses C and B seminars, according to Tamba.This is the first ever-highest football license course to be held in the country since 1936. The CAF coach license began in 2010.According to the class schedule, lesson runs from 8:00am to 6:30pm daily from Monday to Sunday.Some of the topics are game analysis, speed of play, field 11 verses 11, goalkeeping, method, practical coaching, exercise physiology, laws of the game, mental training, tactics, defending, attacking and off-side tactics, amongst others.Share this:Click to share on Twitter (Opens in new window)Click to share on Facebook (Opens in new window)last_img read more